Frequently asked questions

Software that answers your business phone in a natural voice, understands what the caller wants and handles it: answers questions, books appointments, takes messages, qualifies leads and transfers urgent calls. Full guide.

No. It uses a natural, conversational voice and understands normal speech, including interruptions and changes of mind. The best way to judge is to try the live demo on our home page.

We recommend it. A short line in the greeting is enough. Callers mostly care that they get an answer and a booking straight away. Being upfront also avoids awkward moments if someone asks.

It won't give professional advice that needs a licensed person, such as medical, legal or financial advice. It can't physically do anything, like take a payment at the counter. And it only knows what you've told it, so questions outside that become messages for you.

We're a Canadian company and price in Canadian dollars, but the receptionist works for any business with a phone line that can forward calls. Contact us if you're outside Canada.

We do. Setup is free on every plan. We write your greeting, FAQ answers and booking rules, connect your calendar and test with you. How it works.

Yes. You forward your existing number to the receptionist. You can forward all calls, only after hours, or only calls you don't pick up.

Any line that can forward calls, including Bell, Rogers, Telus and Videotron business lines, most cell phones, and VoIP systems. Forwarding guide.

Google Calendar and Outlook Calendar, plus booking tools and CRMs such as Calendly, Cal.com, Acuity Scheduling, Wix Bookings, HubSpot, GoHighLevel, Jobber, ServiceTitan, Housecall Pro and Clio. All integrations.

Most businesses are live within a few days of their setup call.

Up to 20 at the same time on every plan. No busy signals.

Yes. You choose which calls get transferred, to whom and when. If nobody picks up, it takes a message and alerts you. Call transfer.

Yes, on every plan. It answers in the caller's language. Growth and Pro add 30+ languages. Bilingual answering.

Smart spam filtering screens out robocalls and sales pitches so your alerts are about real customers. Spam filtering.

You get a text and email summary after every call, and your dashboard has the recording, transcript and summary.

Starter is $129 CAD a month for 300 minutes, Growth is $249 for 500 minutes, and Pro is $499 for 1,200 minutes. Pricing.

Yes, 7 days on every plan. Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.

No contracts and no setup fees. Billing is monthly.

Your receptionist keeps answering. Extra minutes are billed at $0.45 a minute on Starter and $0.40 on Growth and Pro.

Yes, calls are recorded and transcribed so you can review them. Your greeting can tell callers that calls may be recorded. Security and privacy.

You and the users you invite to your dashboard, and our support team when needed to help you. We don't sell call data.

Yes, for scheduling and administrative calls. It never gives medical advice. See security and privacy for how call data is handled, and contact us with any specific requirements.