Feature
A text and email summary after every call
After every call, Wirepilot AI sends you a short summary by text and email: who called, what they wanted, and what the receptionist did about it. The full recording and transcript are in your dashboard.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
What's in a call summary?
A summary is a few lines you can read in ten seconds:
- Caller: name and number, and whether they're new or returning (when your booking tool or CRM knows).
- Reason: what they called about, in plain language.
- Outcome: booked, answered, message taken, transferred or spam.
- Details: whatever you asked the receptionist to collect, such as address, vehicle, service needed or preferred callback time.
- Next step: what, if anything, you need to do.
Why summaries beat voicemail
Voicemail makes you listen to every message, in order, to find the one that matters. Messages are often incomplete: no number, no address, "call me back". A summary is complete because the receptionist asks the follow-up questions during the call, and it's readable at a glance between jobs or patients.
Choose who gets what
Send summaries to one person or several, by text, email or both. Route summaries by type, so the office manager gets billing calls and the owner gets new leads. Urgent calls get an immediate alert.
Everything in your dashboard
Each call in your dashboard has the recording, the full transcript and the summary. Search by caller, filter by outcome, and see call analytics over time. Pro adds advanced analytics and reporting.
Send them to your other tools
On Growth and Pro, workflow automations can push each call's details into your CRM, a Google Sheet, Slack or Microsoft Teams, so leads land where your team already works.
Text and email summaries: common questions
How quickly do summaries arrive?
Right after the call ends.
Can more than one person get them?
Yes. Add several recipients, and choose text, email or both for each.
Can I turn off texts for spam calls?
Yes. Filtered spam calls are logged in your dashboard but don't need to alert you.
Can summaries go to Slack or my CRM?
On Growth and Pro, yes, through workflow automations with tools such as Slack, Microsoft Teams, HubSpot, GoHighLevel and Google Sheets.
Talk to our AI receptionist
Try it: ask to book an appointment, ask a question about the business, or say it's urgent.
Your microphone is only used while you're talking to the demo. Privacy policy
Stop sending callers to voicemail.
We set up your receptionist for you, free. Try it for 7 days, or book 20 minutes and we'll show it to you using calls from your own business.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.