Healthcare · Medical aesthetics and med spas
Wirepilot AI answers calls for medical aesthetics clinics and med spas. It books consultations and treatments, answers questions about services and pricing you approve, and captures every enquiry from your ads and social media, day or night.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
Your med spa
Enquiry from an Instagram ad
Caller: Saw an ad and wants to know about lip filler.
Receptionist: Thanks for calling! Lip filler starts with a consultation with one of our nurse injectors so they can talk through your goals. I have Thursday evening or Saturday morning. Which suits you?
Try it: ask about lip filler and book a consultation, or ask what laser hair removal costs.
Your microphone is only used while you're talking to the demo. Privacy policy
Med spas and medical aesthetics clinics spend real money on Instagram, Facebook and Google to make the phone ring. Then the injector is with a client, the coordinator is checking someone out, and the call goes to voicemail. A prospective client who was ready to book a consultation scrolls to the next clinic.
Aesthetics clients often call in the evening, after seeing an ad or a post. They ask about specific treatments, prices, downtime and financing. These are sales conversations, and they need a quick, confident answer.
Aesthetic treatments are high-value, and many clients return regularly for maintenance treatments over years. A single missed consultation call can mean a lost long-term client. If you run ads, every missed call is also ad spend that bought nothing.
Consultations that don't get booked the same day often don't get booked at all. Interest cools, or another clinic answers first. Answering immediately, sharing the right information and booking the consultation on the spot keeps those clients.
The missed-call calculator shows what those lost consultations add up to.
Real situations, and exactly what Wirepilot AI says and does in each one. Names, prices and times are examples; yours come from your setup.
The caller: Saw an ad and wants to know about lip filler.
The receptionist says: “Thanks for calling! Lip filler starts with a consultation with one of our nurse injectors so they can talk through your goals. I have Thursday evening or Saturday morning. Which suits you?”
What it does: Books the consultation, notes the treatment of interest and ad source, and texts your pre-consultation information.
The caller: Asks how much laser hair removal costs for underarms.
The receptionist says: “Underarm laser hair removal is $120 per session, or $540 for a package of six. Would you like to book a consultation and patch test?”
What it does: Shares only the prices you approve, and books the next step.
The caller: Had a treatment yesterday and is worried about swelling.
The receptionist says: “I'll get this to your injector right away so they can call you back. If you have severe pain, changes in skin colour or trouble breathing, please go to the nearest emergency department.”
What it does: Never gives clinical advice. Transfers or sends an urgent message to the treating clinician.
The caller: Wants to know if they can have a treatment before a wedding next week.
The receptionist says: “That's a great question for a consultation, since it depends on the treatment. I can book you a quick consult this week.”
What it does: Books a consult rather than giving treatment advice.
The caller: Wants to buy a gift card for a friend.
The receptionist says: “Lovely! You can buy gift cards on our website, and I'll text you the link now.”
What it does: Texts your gift card link. Growth and Pro can also send it through two-way texting.
Routes new clients to consultations, following the rules your medical director sets.
Treatment and price information comes only from what you approve, so nothing is promised that shouldn't be.
Growth adds a website assistant that answers and books visitors from your ads.
Notes the treatment of interest and how they heard about you, so you know which ads work. See lead qualification.
On Growth and Pro, prospective clients can enquire in their own language, including Spanish, Portuguese, Arabic, Korean, Chinese (Mandarin) and Russian. See multilingual answering.
Aesthetics clinics need clear rules on what's said and what isn't:
If you run promotions, update them in the dashboard the day they start. The receptionist will mention them to every caller who asks, and stop the day they end.
Wirepilot AI books into Google or Outlook Calendar, Acuity or Calendly, and sends new leads to HubSpot or GoHighLevel so your follow-up sequences start right away. Square and Shopify links can be texted for deposits or gift cards. On Growth and Pro, Zapier and Make connect other tools.
Best fit
500 minutes included, then $0.40/min
Growth is built for clinics that advertise: two-way texting, a website chat and voice assistant for ad traffic, AI transfers to your coordinator, and automations that push leads into your CRM.
Free setup. 7-day free trial. No contract.
Your receptionist handles the front desk's phone work: bookings, hours, directions, billing questions and messages. It never gives medical advice, never diagnoses and never tells a caller what treatment they need.
Have specific privacy requirements for your practice? Ask us before you sign up and we'll answer them in writing. How call data is handled
No. It shares the general information you approve and books consultations. Treatment recommendations come from your clinicians.
Yes, only the prices you approve. Many clinics share starting prices and book a consultation for exact quotes.
It can text a secure payment or booking link from your booking tool or Square. It doesn't take card numbers over the phone.
It never gives medical advice. Concerns are transferred to your clinician or sent as urgent messages, and warning signs get an instruction to seek emergency care.
It can ask how they heard about you and log the answer with the lead, so you can compare sources.
Yes, GoHighLevel is a supported integration, and HubSpot too.
Yes. Growth and Pro include a website chat and voice assistant trained on the same answers.
We set it up for you, free. Try it for 7 days, or book a 20-minute demo and hear it handle calls like yours.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
