Professional services · Law firms
Wirepilot AI answers your law firm's phone so potential clients reach a professional voice every time. It runs your intake questions, books consultations with the right lawyer, routes existing clients and opposing counsel appropriately, and never gives legal advice.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
Your law firm
Family law enquiry
Caller: Recently separated and wants to know about custody and support.
Receptionist: I'm sorry you're going through this. I can book you a consultation with one of our family lawyers. First, can I get the names of both parties so we can check for conflicts?
Try it: say you've just separated and want to book a consultation with a family lawyer.
Your microphone is only used while you're talking to the demo. Privacy policy
Lawyers spend the day in meetings, in court and on client work. Legal assistants and law clerks are drafting, filing and managing deadlines. Nobody's job is just the phone, so calls go to voicemail or get answered in a hurry.
People calling a law firm are often in a difficult moment: a separation, an arrest, a lawsuit, an injury, a death in the family. They want to know if you can help and what happens next. Many call several firms and hire the one that responds first and makes them feel taken seriously.
A single new matter can be worth a lot in fees, and some clients come back for years or refer friends and family. When a potential client reaches voicemail, a good share of them will simply call the next firm. You won't know what you lost.
There's also a cost in lawyer time. Returning unqualified calls, like matters you don't handle, outside your jurisdiction or with a conflict, takes time that could be billed. Consistent intake on the first call means lawyers only spend time on the enquiries that fit.
Estimate it with the missed-call calculator, using your average matter value.
Real situations, and exactly what Wirepilot AI says and does in each one. Names, prices and times are examples; yours come from your setup.
The caller: Recently separated and wants to know about custody and support.
The receptionist says: “I'm sorry you're going through this. I can book you a consultation with one of our family lawyers. First, can I get the names of both parties so we can check for conflicts?”
What it does: Collects intake details, including both parties' names for a conflict check, books the consultation per your rules, and sends the intake summary to the lawyer and assistant.
The caller: Wants to know if they can stop paying support now that their ex has a new job.
The receptionist says: “That's a question for one of our lawyers, and I'm not able to give legal advice. I can book you a consultation so a lawyer can look at your situation.”
What it does: Never gives legal advice. Books a consultation or takes a message.
The caller: Needs help with an immigration appeal.
The receptionist says: “Our firm doesn't practise immigration law, so we're not the right fit. You can find a lawyer through the Law Society's referral service in your province.”
What it does: Declines politely and points to your approved referral resource.
The caller: A client with a hearing tomorrow needs to speak to their lawyer.
The receptionist says: “I'll put you through to Ms. Chen's assistant now. If I can't reach them, I'll send an urgent message immediately.”
What it does: Transfers to the assistant, or sends an urgent message flagged with the hearing date.
The caller: A lawyer from another firm calls about a file.
The receptionist says: “Thank you. I'll pass your message to the lawyer on the file. Can I get your name, firm, the file name and your number?”
What it does: Takes a structured message for the responsible lawyer.
The caller: Asks if the first consultation is free.
The receptionist says: “Our initial 30-minute consultation is $150, which is applied to your retainer if you hire the firm. Would you like to book?”
What it does: Shares your approved fee policy and books.
Your intake questions asked the same way every time, including names for a conflict check.
Legal questions become consultations or messages for a lawyer.
Intake and consultations flow into your practice management or intake tool. See integrations.
Routes by practice area, existing client or urgency. See call transfer.
A polished greeting in English and French on every plan.
Many clients are more comfortable describing a legal problem in their first language. On Growth and Pro, the receptionist takes intake in 30+ languages, including Spanish, Portuguese, Arabic, Hindi, Chinese (Mandarin), Polish and Ukrainian, and sends the summary in English. It doesn't replace an interpreter for legal advice.
We set up:
Firms that get the most from it keep intake summaries in a consistent format and send them straight to the responsible lawyer and their assistant. Nobody has to re-ask the basics before the consultation.
Wirepilot AI supports Clio and Lawmatics, so intake details and consultations can go into the tools your firm already uses. It also books into Outlook or Google Calendar and Calendly, and sends summaries to lawyers and assistants by email or Microsoft Teams.
Best fit
500 minutes included, then $0.40/min
Growth suits most small and mid-sized firms: AI transfers by practice area and client, two-way texting, 30+ languages for diverse client bases, and automations into Clio or Lawmatics. Firms with several offices should look at Pro.
Free setup. 7-day free trial. No contract.
No. It never gives legal advice. It takes intake details, answers questions about your firm and books consultations.
It collects the names of all parties so your team can run the conflict check before the consultation. It doesn't decide conflicts itself.
Yes. Clio and Lawmatics are supported integrations.
Recordings, transcripts and summaries are only visible to your firm's users and our support team when needed. See security and privacy.
Yes. On Growth and Pro, AI transfers send callers to the right lawyer or assistant based on what they need.
Yes. It takes structured messages or transfers, following your rules.
Yes. Many firms use it for after-hours intake and overflow during the day.
We set it up for you, free. Try it for 7 days, or book a 20-minute demo and hear it handle calls like yours.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
