An AI receptionist that answers, books and follows up

What does an AI receptionist do?

An AI receptionist answers your phone, understands what the caller wants and takes care of it during the call. It does the same work as a front-desk person on the phone: it greets the caller, answers questions, books the appointment and passes on anything it can't handle.

With Wirepilot AI, each call follows a simple path:

1. It picks up on the first ring, day or night, with your greeting in your business's name.
2. It listens and asks follow-up questions, the way a trained receptionist would ("Is this for a new patient or an existing one?", "What's the address for the job?").
3. It acts on the answer: books the slot in your calendar, answers from the information you gave us, takes a detailed message, or transfers the call to a person.
4. It tells you what happened: a text and email summary after the call, and a recording and transcript in your dashboard.

How is it different from voicemail or an IVR menu?

Voicemail asks the caller to do the work and wait. A phone menu ("press 1 for sales") makes them sort themselves before anyone helps. An AI receptionist has a conversation instead. The caller says what they need in their own words and gets it handled.

For a longer comparison, read AI receptionist vs. voicemail.

How does it know about my business?

We train it for you. During setup, we go through your services, prices you're happy to share, hours, service area, booking rules and the questions your callers ask most. We write the greeting and the answers, and test calls with you before it goes live. You can change anything later from your dashboard, or ask us to.

It only answers from what you've approved. When a caller asks something outside that, it says it'll pass the question on, takes the details, and sends them to you. That's what a good new hire would do.

How does it book appointments?

It checks your real availability and books while the caller is on the line. Wirepilot AI has a built-in booking system that syncs with Google Calendar and Outlook Calendar, and it connects to booking tools such as Calendly, Cal.com, Acuity Scheduling and Wix Bookings. You set the rules: appointment types and lengths, buffers, how far ahead people can book, and which slots are held back. More on appointment booking.

What happens with urgent calls?

You decide what counts as urgent, and where it goes. A burst pipe, a patient in pain, a tenant locked out, a client with a court date tomorrow. The receptionist recognises those calls, tells the caller what's happening, and transfers them to the right person's phone. If nobody answers, it takes the details and alerts you by text. More on call transfer.

Does it work in French and other languages?

Yes. English and French are on every plan, and the receptionist answers in the language the caller uses. On Growth and Pro, it detects and answers in 30+ languages, including Spanish, Portuguese, Italian, Arabic, Hindi, Chinese (Mandarin), Korean, Polish and Ukrainian. Bilingual English and French · Multilingual answering.

Is it right for my business?

It's a good fit if people call you to book, ask or buy, and some of those calls go unanswered today. That's most service businesses: clinics, salons, trades, law and accounting offices, property managers, restaurants, auto shops and studios. Browse industries.

It's a weaker fit if most of your calls need a licensed professional's judgement on the spot, or if you have very few calls. In clinics, for example, the receptionist handles scheduling and admin questions, and it never gives medical advice.

What does it cost?

Plans start at $129 CAD a month for 300 minutes. Growth is $249 a month for 500 minutes, and Pro is $499 a month for 1,200 minutes. Setup is free, billing is monthly with no contract, and you can try any plan free for 7 days. See pricing, or use the missed-call calculator to see which plan pays for itself.