Hospitality and food · Restaurants
Wirepilot AI answers your restaurant's phone during the dinner rush and after close. It takes reservations, answers questions about hours, menu, parking and your allergy policy, sends takeout callers to your online ordering, and passes large-party and event enquiries to your manager.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
Your restaurant
Reservation during service
Caller: Wants a table for four tomorrow at 7 p.m.
Receptionist: I have 6:45 or 7:30 for four tomorrow. Would you like the patio or inside?
Try it: book a table for four tomorrow at 7, or ask about hosting a 30-person birthday dinner.
Your microphone is only used while you're talking to the demo. Privacy policy
In a restaurant, the phone rings at the exact moment nobody can answer it: in the middle of service. The host is seating a table, servers are running food, the manager is fixing a problem, and the phone rings through the noise. Many calls are simple questions (are you open, do you have a patio, can I bring a cake) but each one takes someone off the floor.
After close, the calls continue: reservations for tomorrow, questions about the brunch menu, enquiries about private events. Voicemail catches some of them, and the rest call somewhere else.
A reservation call is a table, and a table on a busy night is real revenue. Large-party and private event enquiries are worth much more, and they often go to whichever restaurant answers first. Missing them during service means losing them to the place down the street.
There's a guest-experience cost too. Guests who can't get through may assume you're closed, and staff who keep leaving the floor to answer the phone give worse service to the guests who are already there.
Try the missed-call calculator with your average table spend.
Real situations, and exactly what Wirepilot AI says and does in each one. Names, prices and times are examples; yours come from your setup.
The caller: Wants a table for four tomorrow at 7 p.m.
The receptionist says: “I have 6:45 or 7:30 for four tomorrow. Would you like the patio or inside?”
What it does: Books into your reservation calendar, notes seating preference and occasion, and texts a confirmation.
The caller: Asks if the kitchen can handle a severe peanut allergy.
The receptionist says: “Please let your server know about the allergy when you arrive so the kitchen can take precautions. Our kitchen does use nuts, so we can't guarantee any dish is completely free of them.”
What it does: Gives your exact approved allergy policy wording. It never promises a dish is safe.
The caller: Wants to order two pizzas for pickup.
The receptionist says: “The quickest way is our online ordering. I'll text you the link now, and your order goes straight to the kitchen.”
What it does: Texts your Square, Shopify or WooCommerce ordering link, so orders are accurate and paid in advance.
The caller: Wants to book the back room for a 30-person birthday dinner.
The receptionist says: “We'd love to host that. What date are you thinking, and roughly what budget per person? Our events manager will call you tomorrow with menus.”
What it does: Qualifies date, headcount and budget, and sends a priority lead to your events manager.
The caller: Tourist calls in Spanish asking if the restaurant is open for lunch.
The receptionist says: “¡Sí! Abrimos para el almuerzo de 11:30 a 14:30. ¿Quiere hacer una reserva?”What it does: On Growth and Pro, answers in the caller's language and books.
Tables booked without staff leaving service. See appointment booking.
Takeout callers get your ordering link by text, so orders are accurate and paid.
Large parties and private events qualified and sent to your manager. See lead qualification.
Visitors and locals served in their language on Growth and Pro. See multilingual answering.
Restaurants in tourist areas and diverse neighbourhoods get calls in many languages. On Growth and Pro, the receptionist answers in the caller's language, including Spanish, Italian, Portuguese, German, Japanese, Korean and Chinese (Mandarin).
We set up:
Restaurants often update the dashboard with the day's specials or a sold-out notice before service. When a caller asks, the answer is current, and nobody on the floor has to stop to give it.
Wirepilot AI can book reservations into Google Calendar or Wix Bookings, and texts online-ordering links from Square, Shopify or WooCommerce. If you use a dedicated reservation platform, the receptionist can text guests your booking link instead. On Growth and Pro, automations can log event leads to a Google Sheet.
Best fit
500 minutes included, then $0.40/min
Growth suits most restaurants: 500 minutes for busy phones, two-way texting for confirmations, 30+ languages for visitors and a website chat assistant for menu and hours questions.
Free setup. 7-day free trial. No contract.
Yes, into a calendar or booking tool, following your table and timing rules. If you use a reservation platform, it can text guests your booking link.
It texts callers your online ordering link, so orders go straight to the kitchen accurately and are paid in advance.
It uses your exact approved allergy wording and never promises a dish is safe.
Yes, if you update them in the dashboard.
Yes. Square, Shopify and WooCommerce links can be texted.
Yes. It collects date, headcount and budget, and sends the lead to your events manager.
It books up to the party size you set, and sends larger groups to your manager.
Yes, from the details you provide.
We set it up for you, free. Try it for 7 days, or book a 20-minute demo and hear it handle calls like yours.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.