Automotive · Auto repair shops
Wirepilot AI answers your shop's phone while your service writer is at the counter and your techs are under cars. It books oil changes, tire swaps and diagnostics, handles 'is my car ready?' calls, and captures repair enquiries with the vehicle details you need.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
Your auto repair shop
Tire changeover
Caller: Wants their winter tires put on next week.
Receptionist: Sure. A seasonal tire swap on rims is $70. I have Tuesday at 8 a.m. or Wednesday at 1 p.m. What's the vehicle?
Try it: book a winter tire changeover, or say your brakes are grinding and ask what it might cost.
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A repair shop's service writer does several jobs at once: checking in cars, calling customers with estimates, ordering parts and ringing up invoices. When the counter is busy, the phone rings out. Techs can't answer with greasy hands.
Calls peak at predictable times: first thing in the morning, lunch, and the end of the day when people ask if their car is ready. In spring and fall, tire-change season brings a wave of booking calls on top of everything else.
A customer who trusts a shop tends to bring every vehicle in the household back for years, for maintenance and repairs. A new customer calling for a quote on brakes will often book with whichever shop answers and gives a clear answer first.
Tire season is the clearest example: people want a slot, and they'll call around until they get one. Missing those calls leaves bays empty that could have been full.
See your numbers in the missed-call calculator.
Real situations, and exactly what Wirepilot AI says and does in each one. Names, prices and times are examples; yours come from your setup.
The caller: Wants their winter tires put on next week.
The receptionist says: “Sure. A seasonal tire swap on rims is $70. I have Tuesday at 8 a.m. or Wednesday at 1 p.m. What's the vehicle?”
What it does: Books the right service length, records the vehicle and texts a confirmation.
The caller: Hears grinding when braking.
The receptionist says: “That's worth checking soon. We'll do a brake inspection and call you with a quote before any work. Can you bring it in tomorrow morning?”
What it does: Books a diagnostic slot and notes the symptom for the technician.
The caller: Asks if their car is done.
The receptionist says: “I'll check with your service advisor and have them text you right away.”
What it does: Sends a message to the service writer. If your shop system shares status through an integration, it can answer directly.
The caller: Asks how much front brake pads and rotors cost on a 2018 Civic.
The receptionist says: “For most cars, front pads and rotors are between $450 and $600 installed. We'll give you an exact quote after a quick inspection. Want me to book one?”
What it does: Shares your approved price ranges and books an inspection.
The caller: The check-engine light is flashing.
The receptionist says: “A flashing check-engine light can mean a serious problem, so it's best not to drive it far. Can you bring it in today, or do you need a tow?”
What it does: Follows your urgent-call rules, books the earliest slot or offers your towing partner's number.
The caller: Is buying a used car and wants it inspected before paying.
The receptionist says: “Good idea. A pre-purchase inspection is $129 and takes about an hour. Can the seller bring the car in on Thursday or Friday?”
What it does: Books the inspection and notes that the vehicle belongs to a seller.
Service lengths set per job so the schedule stays realistic. See appointment booking.
Year, make, model and symptoms on every booking.
'Is my car ready?' calls become quick texts, not interruptions.
Tire season calls answered, up to 20 at once. See 24/7 call answering.
We set up:
Shops that do well with it keep tire-season slots in the calendar before the rush. When the first snow forecast hits, the receptionist fills them while your service writer handles the counter.
Wirepilot AI books into Google or Outlook Calendar or Calendly, and can text Square payment links. On Growth and Pro, automations can connect to QuickBooks, a Google Sheet or your shop-management software through Zapier, Make or webhooks. Tell us which shop system you use and we'll confirm what's possible.
Best fit
500 minutes included, then $0.40/min
Growth suits most repair shops: 500 minutes for busy seasons, two-way texting for 'your car is ready' updates, AI transfers to the service writer, and outbound calls for maintenance reminders where available.
Free setup. 7-day free trial. No contract.
It shares the price ranges you approve and books an inspection for an exact quote.
If status is available through a connected tool, yes. Otherwise it messages your service writer, who texts the customer.
It depends on the software. Many shops connect through automations on Growth and Pro. Ask us about yours.
Yes. It answers up to 20 calls at once and books into your tire-swap slots.
It can give callers your towing partner's number, or transfer to them.
No. It records symptoms and books a diagnostic. Your techs diagnose.
It notes the warranty provider and books a diagnostic. Your service writer confirms coverage.
Yes. It knows the makes and types of vehicles you service, and politely refers others.
We set it up for you, free. Try it for 7 days, or book a 20-minute demo and hear it handle calls like yours.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
