Hospitality and food · Catering
Wirepilot AI answers your catering company's phone while you're in the kitchen or at an event. It captures every enquiry with the date, headcount, budget and dietary needs, checks whether the date is open, books tastings and sends you qualified leads.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
Your catering company
Wedding enquiry
Caller: Getting married next August and looking for a caterer for 120 guests.
Receptionist: Congratulations! Let me take some details: the date, venue, whether you're thinking plated or buffet, any dietary needs, and a rough budget per person. Our catering manager will send a proposal.
Try it: ask about catering a wedding for 120 guests, or order lunch for your office.
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Caterers are busiest exactly when enquiries come in. You're prepping for a wedding, delivering a corporate lunch or running an evening event, and the phone keeps ringing with people planning their own events. Getting back to them hours later often means they've already booked someone else.
Catering enquiries also need specific information before you can quote: date, headcount, location, style of service, dietary restrictions and budget. Getting that on the first call saves back-and-forth.
Catering orders are large, and weddings and corporate clients can be worth a lot. Corporate clients who like you often come back for regular events. People planning events usually contact several caterers, and the one who responds quickly with the right questions is often the one who gets the booking.
Popular dates fill up. A missed call about a June Saturday might be a date you could have booked, now filled by a competitor.
Estimate what's at stake with the missed-call calculator.
Real situations, and exactly what Wirepilot AI says and does in each one. Names, prices and times are examples; yours come from your setup.
The caller: Getting married next August and looking for a caterer for 120 guests.
The receptionist says: “Congratulations! Let me take some details: the date, venue, whether you're thinking plated or buffet, any dietary needs, and a rough budget per person. Our catering manager will send a proposal.”
What it does: Captures all event details, checks the date against your calendar, and sends a qualified lead to your catering manager.
The caller: An office wants lunch for 25 next Thursday.
The receptionist says: “We can do that. Our corporate lunch boxes start at $22 per person. Any dietary restrictions? I'll send the order form link now.”
What it does: Quotes your approved prices, texts your order link, and notes dietary needs.
The caller: A couple wants to book a tasting.
The receptionist says: “Tastings are on Tuesday and Wednesday evenings. I have next Wednesday at 6 p.m. available.”
What it does: Books the tasting in your calendar.
The caller: Asks about catering on a date you're fully booked.
The receptionist says: “Unfortunately we're fully booked that day. Is there any flexibility on the date? If not, I can add you to our waitlist in case something opens up.”
What it does: Checks the date, offers alternatives or a waitlist.
The caller: Asks if you can do halal and gluten-free options.
The receptionist says: “Yes, we can prepare halal and gluten-free menus. Our catering manager will go through the details with you.”
What it does: Answers from your approved capabilities and notes it on the lead.
The caller: Needs food for a staff meeting tomorrow morning for 15 people.
The receptionist says: “We need 48 hours' notice for most orders, but our breakfast platters can usually be done next day. I'll check with the kitchen and text you within the hour to confirm.”
What it does: States your lead-time policy, sends an urgent message to the kitchen lead, and follows up with the caller by text once confirmed.
Date, headcount, venue, service style, dietary needs and budget. See lead qualification.
Checks your calendar before promising anything.
Tastings booked on the days you offer them. See appointment booking.
Corporate clients get your online order link by text.
We set up:
Caterers who get the most out of it send every event lead to the same place (a CRM, a Google Sheet or an inbox) so no enquiry falls through the cracks during a busy weekend of events.
During busy wedding season, it can help to add your booked-out dates to the calendar the receptionist checks. Callers asking about a date you're full on hear it straight away, along with any alternatives you'd like to suggest, and you spend your evenings writing proposals for dates you can actually take.
Wirepilot AI checks dates and books tastings in Google or Outlook Calendar or Calendly, texts order links from Square, Shopify or WooCommerce, and on Growth and Pro sends event leads to HubSpot or a Google Sheet.
Best fit
300 minutes included, then $0.45/min
Starter suits most caterers: enquiries are fewer but valuable, and 300 minutes covers them with booking and summaries included. Growth adds CRM automations and texting for bigger operations.
Free setup. 7-day free trial. No contract.
Yes, against your calendar, before it promises anything.
It shares the starting prices you approve and sends full enquiries to you for a proposal.
It confirms what you can prepare, based on the list you approve, and notes requirements on the lead.
Yes, on the days and times you offer them.
On Growth and Pro, through automations with HubSpot, Google Sheets and more.
Yes, English and French on every plan.
Yes. It shares your minimums, delivery areas and fees exactly as you set them.
It explains whether you provide servers, bartenders, tables, linens and dishes, and notes the caller's needs for your proposal.
We set it up for you, free. Try it for 7 days, or book a 20-minute demo and hear it handle calls like yours.
Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.
