AI appointment booking, straight into your calendar

How does an AI receptionist book appointments?

It works like a trained front-desk person with your calendar open. The caller asks for an appointment; the receptionist asks what it's for, checks which slots fit that type of appointment, offers a couple of options and books the one the caller picks. The booking appears in your calendar straight away, and the caller gets a text confirmation.

Your rules, applied every time

During setup we write your booking rules with you, so the receptionist never books something you'd have said no to:

• Appointment types and lengths: a 30-minute consultation, a 90-minute colour, a two-hour service window.
• Who does what: which staff member or room offers which service.
• Buffers and lead time: time between appointments, and how soon or how far ahead people can book.
• Protected time: slots held for emergencies, walk-ins or existing clients.
• Questions before booking: new or returning, address, vehicle, pet's name, insurance provider, whatever you need.

Rescheduling and cancellations

Callers can move or cancel their own appointments by phone. The receptionist finds the booking, offers new times and updates your calendar. Freed-up slots become available to the next caller, which helps keep your schedule full.

Calendars and booking tools

Wirepilot AI has a built-in booking system that syncs with Google Calendar and Outlook Calendar. It also connects to the booking tools many businesses already use, such as Calendly, Cal.com, Acuity Scheduling and Wix Bookings, and to field-service software such as Jobber, Housecall Pro and ServiceTitan. See all integrations.

When a booking needs a person

Some appointments need judgement: a complex job, a new client consultation, an unusual request. For those, the receptionist can take the details and a preferred time, and send you a summary to confirm, rather than booking directly.